Use this form to request cancellation of a vehicle protection plan (also called a warranty or coverage). We'll send your request to our cancellations team for review and follow-up.
Have your info ready: Plan holder details, VIN, and odometer reading.
Cancel one or more plans: Select coverages you want to cancel and provide plan number or provider if you have it.
Next steps: You will receive an email confirming your request, and our team will follow up with you if needed.
Processing time can take up to six weeks, depending on your plan/provider and required verification. Have questions? Check our Frequently Asked Questions for more help before filling out this form.
Enter your information as it appears on your protection plan documents.
Tell us why you're cancelling and your vehicle details.
Select all plans you want to cancel. If you have a plan number or provider, include it to help us process your request.
If your vehicle is financed, any refund will be sent to the lienholder.
We may need additional documents, like proof of payoff or total loss documentation. After you submit, we'll contact you with next steps if anything else is needed.
By submitting this request, you confirm you want to cancel your plan under its terms. Any eligible refund may be sent to your lender unless proof of payoff is provided. By submitting this form, I understand that I am opting into receiving SMS messages, phone calls, and emails regarding my cancellation submission.
Find answers to common questions about canceling your plan. If you still need help, contact us anytime.
You can request to cancel plans such as vehicle service contracts, warranties, maintenance, GAP coverage, or other protection plans you purchased with your vehicle.
That's okay. Submit the form with as much information as you have. Our team will use your information to locate your plan and may follow up if needed.
Our team will review your request and begin processing it. You may be contacted if additional information is needed.
Refund eligibility depends on your plan's terms and conditions, how long you've had the coverage, and whether any claims have been filed. If your vehicle is financed, any refund will typically be sent to your lienholder. We'll provide details about your specific refund during the review process.
When you cancel your contract, you forfeit all rights and benefits, including transferability and future service repair reimbursement. Any eligible refund will be sent to the lienholder on record unless proof of loan payoff is provided with your submission. Any refund may not reduce your monthly loan payments and, if applicable, may take 4-6 weeks to be applied to your loan or refunded by the lienholder after processing.
In some cases, yes. For example, if your loan is paid off, we may need proof of payoff from the lender in order for a refund to be issued in your name. If needed, we'll contact you with instructions on how to send documents.